Terms of Use

Effective Date:  August 17, 2016

Thank you for joining TALK ALBERTA BALLET, an online community created by Alberta Ballet Company (“ALBERTA BALLET”). ALBERTA BALLET has engaged Chaordix, a crowd-sourcing technology company as our service provider to host this online Community.

ALBERTA BALLET has formed this community for various strategic purposes – whether that be for increasing customer engagement, seeking market intelligence, eliciting brand feedback or enabling product co-creation and service innovation. This community enables us and our stakeholders to tap into key segments (customers, employees, general public, partners) as part of strategic projects to help understand what they want us to do and, most importantly, why, before we implement change within our business. It can also be utilised to gain feedback on changes we have already made. This interactive web and mobile community taps into the power of crowdsourcing and is configured as an ongoing managed social community to engage with highly valued stakeholder crowds. Online moderators, consisting of third party representatives or ALBERTA BALLET subject matter specialists, can also engage in dialogue with the crowds via our community conversations. ALBERTA BALLET will interpret results from crowd engagements to identify actionable change initiatives to help align strategy and processes that relate to that stakeholder crowd to the feedback and results from that crowd.

These Terms of Use apply to all Communities.

The following are terms of a legal agreement between you and ALBERTA BALLET. By accessing, browsing, or using a Community, you acknowledge that you have read, understood, and agree to be bound by this Agreement and to comply with all applicable laws and regulations. You understand that, by creating an account, we (and other participants in a Community) will be able to identify you by your profile, and you allow us to use this information in accordance with ALBERTA BALLET’s Privacy Policy and these Terms of Use.

If you do not agree to this Agreement, please do not use a Community.

We may, without notice to you, at any time, revise this Agreement and any other information contained in a Community by updating this posting. ALBERTA BALLET may also make improvements or changes in the products, services, or programs described in or offered on this site at any time without notice.

You must be 16 years of age or over to participate in a Community, and be able to form legally binding contracts under applicable law. You represent that you are fully able and competent to enter into the terms, conditions, obligations, representations and warranties set forth in this Agreement.

(A) Collection and Use of Personal Information

To set up an account, you must provide certain profile information, such as your name and contact information. All other information and contributions to the community are entirely voluntary.

The purpose of the Community is to gather feedback and input from you about various topics and products. In addition, your feedback and input may be used to improve ALBERTA BALLET products, services, marketing and processes.

The Community facilitates information collection and exchange through three main avenues:

  1. Registration questions: This is user supplied content presented at the initial registration for a Community and contains specific demographic and other data related to you and / or your organization. For example, this includes information that you provide when joining a Community such as your name and contact information. You may also add other information to your member profile.
  2. Crowdsourcing questions: This is user supplied content in response to questions and activities posed by a Community.  This may include discussions and forums including posts, answers, votes and comments and any information you provide in completing a Community survey.
  3. Meta data: This is information generated automatically by the crowdsourcing platform that provides metrics to help ALBERTA BALLET and Chaordix understand usage patterns to improve quality and performance of the system. For example, when you visit a Community, we may log certain information that your browser sends us, such as your IP address, browser type and language, access time, and referring website addresses. Meta data may also include information relating to the pages you view within our sites and other actions you take while visiting us. In addition, we may also use technologies to determine whether you've opened an e-mail or clicked on a link contained in an e-mail.


Some of the information we collect is collected via Cookies. Please see our Cookie Policy for more details.

Collecting information in this manner allows us to collect statistics about a Community‘s usage and effectiveness and personalize your experience while you are on a Community.

The information that we collect, either directly or indirectly, may be combined to help us improve its overall accuracy and completeness and to help us better tailor our interactions with you.

User Content

Any content you post within a Community, such as pictures, information or any other type of personal information, or opinions, ideas, observations, data or other contributions that you make available to other participants in a Community is entirely voluntary.

Such content is subject to the Privacy Policy as well as the Terms of Use and any additional terms provided in relation to their use. Please refer to them to better understand your, our, and other parties' rights and obligations with regard to such content. You should be aware that the content you post on any such social computing platforms may be made broadly available to others inside and outside a Community; for example, quotes from postings within the community may be replicated as part of ALBERTA BALLET thought leadership publications.

Personalizing Your Experience on a Community

We may use information we collect about you to provide you with a personalized experience on our Sites, such as providing you with content in which you may be interested and making navigation on our sites easier.

Providing Support

We may use your personal information to support products or services you have obtained from us, such as notifying you of a product update or fix.


The information you provide through a Community, as well as the information we have collected about you indirectly, may be used by us to communicate with you through the service as well as through any contact information you may provide, such as an email address. You may at any time choose not to receive communications from us by following the unsubscribe instructions included in any e-mails you may receive, or by contacting us directly (please refer to "CONTACT" below).

Cookies and Other Technologies

Please read our Cookie Policy.


We may retain your information in order to provide the services and/or for any other purpose agreed to by you in this Terms of Use or any other consent provided by you. We may retain your information after you close your account or after the end of a Community for legitimate business purposes, to comply with legal or regulatory requirements or professional standards. 

Notification of Changes

We will update the ‘revised’ date at the top of this page notifying users when this Terms of Use is updated or modified in a material way.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes by unchecking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at privacy@albertaballet.com.


If you would like to access review, correct, update, change or delete your personal information simply log into your account and make the necessary changes. If you wish to close your account or account profile information altogether, please contact us at talkalbertaballetsupport@chaordix.com. Your profile and personal information will be cleared. Your display name will be changed to something non-identifiable and will still appear next to any other content you may have created on the site but it will not be traceable to you by any users on the system. An email will be sent to you to confirm that your personal information has been deleted. We will also retain logs, demographic, indirect, and statistical information that may relate to you but do not identify you personally. If your personal information was previously accessed by others, we are not able to delete the information or copies thereof from their systems.

If you previously opted-in to receive newsletters, commercial e-mails or other communications from us or third parties, but subsequently change your mind, you may opt-out by editing your account profile as described above. If you previously opted not to receive such communications, you may later opt-in by editing your account profile.


During and subject to this Agreement, we grant you a limited, non-exclusive, non-sub-licensable, freely revocable license to access and use ALBERTA BALLET’s Community solely to enable your participation in the community.

The license granted above depends upon your compliance with this Agreement and such other rules as, following written notice to you, we may impose from time to time upon your use of our services and of a Community. A  Community and services (and any outputs thereof) provided by us to you and any copies thereof made by you are and shall remain our exclusive property except as specifically stated in any additional Services Agreement or Statement of Work for professional services provided by ALBERTA BALLET,.

Except for the rights specifically granted under this Agreement or pursuant to any additional Services Agreement or Statement of Work for professional services provided by ALBERTA BALLET, you are not given any right, title or interest in or to a Community or the services (and any outputs thereof), and we expressly reserve all such rights, titles and interests. You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us and/or our licensors.

At all times you agree to use a Community for legitimate business purposes only.

If you are a member of staff or otherwise employed by Alberta Ballet or the ALBERTA BALLET network you must also observe all internal policies and guidelines applicable to the use of a Community.

You are solely responsible for your conduct on a Community. You specifically agree you will not do anything on a Community that:

  1. infringes, violates or misappropriates any third party's intellectual property rights or other proprietary rights or contractual rights;
  2. is intended for spamming, "chain letters," "pyramid schemes", advertisement of any type, or other advertising or marketing activities that violate this Agreement, any applicable laws, regulations or generally-accepted advertising industry guidelines, including to other users whether on or off a Community
  3. is misleading, deceptive or fraudulent, illegal or promotes illegal activities, such as engaging in phishing or otherwise obtaining financial or other personal information;
  4. is libelous or defamatory, or is threatening, abusive, violent, harassing, malicious or harmful to any person or entity, or invasive of another's privacy;
  5. is hateful or discriminatory based on race, color, sex, religion, nationality, ethnic or national origin, marital status, disability, sexual orientation or age or is otherwise objectionable, as reasonably determined by ALBERTA BALLET;
  6. interferes with the proper working of a Community or prevents others from using a  Community;
  7. facilitates the unlawful distribution of copyrighted content; or
  8. involves the use of misleading email or IP addresses, or forged headers or otherwise manipulated identifiers to disguise the origin of content transmitted through a  Community or to users


Additionally, you agree not to:

You agree not to authorize or encourage any third party to use a Community to facilitate any of the foregoing prohibited conduct. You also agree to immediately notify ALBERTA BALLET in the event of an actual or threatened claim that you have violated any of the covenants and agreements contained in this Agreement.

Except as expressly permitted under this Agreement, you agree not to, nor will you allow any third party (whether or not for your benefit) to:


ALBERTA BALLET retains all rights of ownership to the responses to the registration and crowdsourcing questions, and ALBERTA BALLET and Chaordix jointly retains all rights of ownership to the Meta Data created on and submitted to a Community

All content will be stored in the Amazon cloud unless otherwise stated.  All content will be accessible and processed by ALBERTA BALLET according to roles and responsibilities set out by the Community sponsor – ALBERTA BALLET.

You hereby grant ALBERTA BALLETAlberta Ballet a nonexclusive, worldwide, royalty-free, perpetual, irrevocable, sublicenseable and transferable right and license to:

Without limiting the foregoing, we reserve the right to retain copies of all content for archival purposes after termination of this Agreement.

Additionally, you understand and agree that any content you create that is displayed on a   Community may continue to appear on that Community, even after you have terminated  Community account or terminated this Agreement, as portions of your content may have been incorporated into member profiles, RSS feeds or other features.

By submitting ideas, suggestions, documents and/or proposals ("Feedback") to us through a Community you acknowledge and agree that:

Trademarks, logos, images, service marks, trade names and other distinctive branding features used on a Community are the trademarks of ALBERTA BALLET and may not be used without permission. Other trademarks, logos, and trade names that may appear on a Community are the property of their respective owners.


You agree that as between you and a  Community, ALBERTA BALLET and/or its licensors own all right, title and interest, including all intellectual property rights, in and to the technology on which a  Community relies. Additionally, you further agree that ALBERTA BALLET and/or its licensors own all rights, title and interest, including, all intellectual property rights to content created on or submitted to a Community. You shall not acquire any right, title or interest therein, except for the limited rights expressly set forth in this Agreement or expressly set out in a separate Service Agreement or Statement of Work pursuant to professional services provided by ALBERTA BALLET. Any rights not expressly granted herein, are reserved to ALBERTA BALLET and/or its licensors.

Additionally, a Community may display hyperlinks or any other form of link or redirection of your connection to other sites ("Third Party Sites"). These Third Party Sites are in no way integrated into the Community and the inclusion of any link does not imply the Community's affiliation or endorsement of the linked site, their business practices (including their privacy policies) or any information therein. ALBERTA BALLET expressly disclaims responsibility for, the accuracy, quality, legality, nature, availability or reliability of Third Party Sites linked to, by, or through a Community. ACCESS AND USE OF THIRD PARTY SITES, INCLUDING THE INFORMATION, MATERIAL, PRODUCTS, AND SERVICES ON THIRD PARTY SITES OR AVAILABLE THROUGH THIRD PARTY SITES, IS SOLELY AT YOUR OWN RISK.

All links to this website must be approved in writing by us, except that we consent to links in which the link and the pages that are activated by the link do not:


You hereby represent and warrant to ALBERTA BALLET that you will comply with all applicable laws, rules, and regulations in connection with your use of a Community including your promotional or other activities off a  Community that relate to your participation in the  Community.


You acknowledge that ALBERTA BALLET may terminate your account and remove your  ommunity account in accordance with this Agreement.


Member privacy is important to us. You agree not to harvest any email addresses or any other information from a  Community for the purpose of sending email in violation of applicable law or otherwise violate the "Acceptable Use and Conduct" provisions of this Agreement. A Community uses cookies to distinguish you from other users. This helps us to, among other things, provide you with an enhanced experience when you browse a Community and also allows us to improve the site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy


You agree to provide accurate information, and keep the information current. You agree to keep your login name and password confidential, and not give it to anyone else. You agree not to log in using someone else's credentials. You agree to contact us if you think your account has been accessed without your approval or if you believe your login name and password have been stolen. ALBERTA BALLET reserves the right to log off or deactivate Member accounts that are inactive for an extended period of time.

ALBERTA BALLET will not be liable for any loss that you may incur as a result of someone else using your Community ID or password, either with or without your knowledge. However, you may be held liable for losses incurred by ALBERTA BALLET or another party due to someone else using your Community ID, or password. In other words, please be careful with your identity and passwords.


Information on a Community site is not promised or guaranteed to be correct, current, or complete, and this site may contain technical inaccuracies or typographical errors.  ALBERTA BALLET does not assume responsibility (and therefore expressly disclaims responsibility) for updating this site to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision related to any services, products, or other matters described in this site.

ALBERTA BALLET does not provide any assurances that any reported problems will be resolved, even if ALBERTA BALLET elects to provide information with the goal of addressing a problem.






You agree to indemnify, defend, and hold harmless ALBERTA BALLET and its successors, subsidiaries, affiliates, co-branders, contractors, employees, all third-party advertisers, technology providers, service providers or other partners, and each of their respective officers, directors, agents, shareholders, employees and representatives, from and against any third party claim, demand, loss, damage, cost, or liability (including, reasonable attorneys' fees) arising out of or relating to:

ALBERTA BALLET reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify ALBERTA BALLET and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of ALBERTA BALLET. ALBERTA BALLET will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.


Nothing in this Agreement shall limit or exclude any party's liability for:

Commentary and other materials posted on our sites are not intended to amount to advice on which reliance should be placed. ALBERTA BALLET therefore disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents. The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, ALBERTA BALLET and other members of our group of companies and third parties connected to us and Chaordix hereby expressly exclude:

Each of ALBERTA BALLET’s total liability to you in respect of all other losses arising under or in connection with this Agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the total amounts paid to ALBERTA BALLET by you in the twelve months immediately preceding the initial notice of any claim.

Additional or different terms, conditions, and notices may apply to specific materials, information, products, software, and services offered through a Community. In the event of any conflict, such additional or different terms, conditions, and notices will prevail over this Agreement. Please see the applicable agreement or notice.


ALBERTA BALLET reserves the right at any time (and from time to time) to modify, suspend, or discontinue providing a Community or any part thereof with or without notice. ALBERTA BALLET will not be liable to you or to any third party for any modification, suspension or discontinuance of a Community.


ALBERTA BALLET does not want to receive confidential or proprietary information from you through a Community. Please note that any information, content or material posted or uploaded to a Community will be deemed NOT to be confidential. By uploading or posting any information or material on a  Community, you grant us a nonexclusive, worldwide, royalty-free, perpetual, irrevocable, sublicenseable and transferable right and license to copy, reproduce, publish, upload, post, transmit, distribute, publicly display, perform, modify, create derivative works from, and otherwise freely use, those materials or information. You also agree that we are free to use any ideas, concepts, know-how, or techniques that you send to us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us outside of the community unless:

Personally-identifiable information that you submit to a Community will be handled in accordance with these Terms of Use and our Privacy Policy.


We may amend, modify, change, add or remove portions of this Agreement or any related guidelines or policies at any time without notice to you by posting a revised version on [Link to Terms of Use Document]. The revised version will be effective at the time we post it. Please check the Community periodically for changes. Your continued use of a Community after posting of the changes constitutes your binding acceptance of such changes. If a revised version includes a material change, it will be effective for an existing user on the earlier of:

The revised version will apply to you immediately if you are a user who registers or first uses a Community on or after the posting of the revised version.


This Agreement shall remain in full force and effect unless and until your account is terminated as provided herein. You may terminate your membership within a Community at any time and for any or no reason by following the instructions on the "My Settings" page while logged in to a social network. Additionally, you may terminate your Community ID account and end your use of a  Community at any time and for no reason by following the directions here or contacting us at talkalbertaballetsupport@chaordix.com


ALBERTA BALLET has the right (at its sole discretion) for any reason to:

If you terminate your account, we will have no obligation to refund you any fees you may have paid, or return or retain any data or content, in each case except as may be required by applicable law.


Upon deactivating your account, this Agreement will terminate and you will no longer have a right to access your account OR any content you may have created.


If any provision of this Agreement is prohibited by law or held by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from this Agreement and rendered ineffective as far as possible without modifying the remaining provisions of this Agreement, and shall not in any way affect any other circumstances of or the validity or enforcement of this Agreement.


The courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of this Agreement in your country of residence or any other relevant country.

This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Canada.


The parties are independent contractors with respect to each other. This Agreement does not constitute and shall not be construed as constituting a partnership or joint venture among the parties hereto, or an employee-employer relationship. You agree that ALBERTA BALLET has no special relationship with or fiduciary duty to you. Neither party shall have any right, power or authority to enter into any agreement for or on behalf of, or incur any obligation or liability of, or to otherwise bind, the other party.


Except as provided herein, none of the provisions of this Agreement are intended to, or will, confer a benefit on or be enforceable by any third parties


The failure of ALBERTA BALLET to exercise or enforce any right or provision of this Agreement does not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should try to give effect to the parties' intentions as reflected in this provision, and the other provisions of this Agreement remain in full force and effect.

You may not delegate your duties under this Agreement or assign this Agreement or your Community accounts or  Community IDs, in whole or in part. ALBERTA BALLET may assign any of its rights and obligations under this Agreement without consent, including, in connection with any merger (including by operation of law), consolidation, reorganization, or sale of all or substantially all of its related assets or similar transaction. This Agreement shall be binding on the parties' permitted assignees, transferees and successors.

This Agreement, which incorporates ALBERTA BALLET’s Privacy Policy and Cookie Policy, constitutes the entire agreement between you and ALBERTA BALLET and governs your use of a Community, superseding any prior agreements (whether written or oral) between you and ALBERTA BALLET regarding the subject matter hereof. Neither party is relying upon any warranties, representations, assurances or inducements not expressly set forth in this Agreement.

The terms "including" and "includes" shall be deemed to be followed by the statement "without limitation" and neither of these terms shall be construed to limit any word or statement it follows to the specific or similar terms or matters immediately following it.

ALBERTA BALLET may provide you with notices, including those regarding changes to this Agreement or any of a Community's terms and conditions, by email, regular mail, or postings on the Community. Notice will be deemed given twenty-four (24) hours after email is sent. Notices not pertaining to any amendments to this Agreement or any Guidelines (such as notices relating to technical changes to the Community) are deemed given two (2) days following the initial posting.

If you have a question about this Agreement, or our handling of your information, you can contact us at cindys@albertaBallet.com.

If you have a question, comment or suggestion about the technology of a Community, you can contact us at talkalbertaballetsupport@chaordix.com.